The in1touch Experience

Read our client testimonials and their success stories.
Our organization has been using the CRM database software from in1touch for 15 years now, and we couldn't be happier with the results. It's truly transformed how we manage our data and communicate with our registrants.

From the initial setup, the in1touch team demonstrated exceptional expertise and provided personalized support. The database is incredibly intuitive, making it easy for our staff to learn and utilize its features effectively.

The in1touch CRM database has allowed us to:Centralize and organize all our registrant information in one secure location.Improve data accuracy and reduce redundancies.Generate comprehensive reportsEnhance communicationThe impact on our overall efficiency and productivity has been remarkable. We highly recommend in1touch's CRM database software to any organization looking for a reliable, powerful, and user-friendly solution. It's a valuable investment that has significantly improved our operations.

Lee Hurton, Office Manager
Manitoba Association of Registered Respiratory Therapists
In anticipation of pending legislative changes from Bill 23 Alberta, the Alberta Institute of Agrologists (AIA) proactively initiated the exploration of new Regulatory compliance systems. After a thorough evaluation of available options, AIA determined that in1touch by OlaTech was the ideal choice, perfectly aligning our technological requirements and professional service needs. Consequently, AIA decided to continue our relationship with OlaTech and proceeded to configure a new system on the in1touch platform.From the outset of this project, our experience with OlaTech has been nothing short of exceptional. Their powerful CRM solution, in1touch, provided us with a solid foundation upon which we built complex business processes to facilitate regulatory membership management.

The Compliance Center, a unique solution developed for our needs, has revolutionized the way our members navigate their compliance requirements.The Compliance Center has proven to be an invaluable tool for our members, making it effortless for them to track their compliance standing and take the necessary steps to bring themselves into full compliance. Its user-friendly interface and intuitive design enable even the most novice users to effortlessly progress through each compliance step, ensuring a seamless and hassle-free experience.

Throughout the development and implementation phases, OlaTech demonstrated exceptional expertise and professionalism. Their team's attention to detail and commitment to delivering a high-quality product were evident at every stage. They took the time to truly understand our organization's unique needs and worked closely with us to customize the Compliance Center to meet our specific requirements. Their dedication to excellence ensured that the final product surpassed our expectations. I would like to express my sincere appreciation for the collaborative relationship between AIA and OlaTech. The process mapping sessions were efficient and productive, allowing us to align our objectives and establish a clear roadmap for the project. The thorough testing and quality assurance procedures implemented by OlaTech ensured a robust and reliable Compliance Center.In conclusion, I wholeheartedly endorse OlaTech's in1touch platform and the Compliance Center.

This powerful combination of technology and innovation has enabled the Alberta Institute of Agrologists to streamline our regulatory membership processes, enhancing the experience of our valued members. I highly recommend OlaTech to any Regulator seeking a reliable and efficient membership management solution. Their expertise, dedication, and exceptional product quality make them the ideal solution provider for any complex business process development. Thank you once again to OlaTech and the entire team for their exceptional work and commitment to our success. We look forward to continuing our relationship and exploring new opportunities together.

David Lloyd
Registrar & CEO
Alberta Institute of Agrologists
The Nova Scotia College of Audiologists and Speech-Language Pathologists is the regulatory body for audiologists and speech-language pathologists in Nova Scotia, Canada. NSCASLP is responsible for licensing of audiologists and SLPs to work in Nova Scotia and also manages the regulatory complaints process.

The College was founded in 2019 and has been using OlaTech’s services for the past three years. We use the in1touch platform to process licence applications, annual renewals, registrant communications, CE program reporting and our public website including roster of licensed registrants. The in1touch platform manages our data very well and minor configurations can be completed quickly and easily. The support team is excellent – they respond quickly to requests and any changes we ask for are handled promptly and thoroughly.

Pat Millar
Executive Director
SSMLT is the regulatory body for Medical Laboratory Technologists (MLTs) in Saskatchewan, Canada. SSMLT is responsible to register MLTs to work in Saskatchewan and to manage the regulatory complaints process. SSMLT previously conducted business in a hybrid model, with new applications being completed online and renewals done manually. This was time consuming and required HR resources to complete.

n 2016, SSMLT contracted OlaTech to develop a website and custom-built CRM platform. The development process and data migration were delivered in approximately 9 months. The implementation of in1touch provided a single secure SaaS platform that provides a full range of services including registration, renewal, voting, events management, reporting, exams, and registrant communication.

The in1touch platform is flexible and configurable. The support team is responsive and provide options for new requests. SSMLT has added several features since inception that have been implemented reliably.

Kim Deydey MLT ART
Executive Director/Registrar
SCRT (Saskatchewan College of Respiratory Therapists) is the provincial college regulating the respiratory therapists of Saskatchewan. Self-regulation legislation was tabled April 1, 2009 in the Saskatchewan legislature. All respiratory therapists working in Saskatchewan must to belong to the Saskatchewan College of Respiratory Therapists.

We needed to do member licence renewals through an online platform. We turned to in1touch; they delivered the goods. Our 2014/15 renewals were done completely online and things went smoothly and efficiently. The new website has also provided us with improved back end features that makes things easier for our office staff and allows for superior reporting. I wouldn't hesitate recommending in1touch technology to any regulatory body.

Mark Herzog
President
Unlock Excellence